參加對象* 需要提升團隊信任度、合作力與行動力的管理者


1.Trust—— 認識信任的價值
* 信任的由來——冰山模型解析
* 信任度的自我評價
* 有關(guān)信任的經(jīng)濟學
視頻案例：信任決定速度
* 高效能組織執(zhí)行力的障礙
* 總結(jié)與實踐：提升信任度的行動計劃

2.Team—— 提升團隊合作力
* 團隊的成功在系統(tǒng)
視頻案例：創(chuàng)造奇跡的團隊
* 執(zhí)行力的四大要素
* 執(zhí)行力的評估
視頻案例：目標與愿景的威力
* 高效工作系統(tǒng)的建立
視頻案例：從失敗到卓越
* 總結(jié)與實踐：可借鑒的行動計劃

3.Action—— 激發(fā)行動力
* 馬斯洛需求等級理論與職場需求的應用
* 釋放團隊成員的潛能，實現(xiàn)優(yōu)勢互補
視頻案例：消極與積極的轉(zhuǎn)化
* 珍視團隊的差異性，創(chuàng)造“建設性沖突”的溝通環(huán)境
商業(yè)案例：會議中的分歧演變
* 如何利用有效的會議，解決分歧與沖突
案例總結(jié)：有效會議的要點
* 提升同理心溝通技巧
角色扮演：同理心傾聽1. Trust - recognize the value of trust
* Origin of trust - Iceberg model analysis
* Self-evaluation about trust
* The economics about trust
Video case: Trust determines the speed
* Barriers to high-performance organizational execution
* Summary and practice: an action plan to enhance trust

2. Team - enhance teamwork
* Team’s success depends on the system
Video case: miracle team
* The four elements of execution
* Evaluation of the execution
Video case: the power of goals and vision
* The establishment of efficient work systems
Video case: from failure to excellence
* Summary and practice: action plan examples

3. Action - stimulate mobility
* Maslow’s needs hierarchy theory and its application
* Release the potential of team members to achieve complementary advantages
* Cherish team differences, create “constructive conflict" environment for communication
* How to use effective meetings to resolve differences and conflicts
Case summary: effective meeting point
* Expand empathy communication skills
Role-play: empathy listening